ជំនួយការលក់ AI សម្រាប់ហាងនៅកម្ពុជា — ឆ្លើយអតិថិជនលើ Messenger និង Telegram ពីបញ្ជីទំនិញរបស់អ្នកលក់ផ្ទាល់ ជាភាសាខ្មែរ អង់គ្លេស ឬខ្មែរសរសេរជាអក្សរឡាតាំង ហើយអាចទទួលការបញ្ជាទិញ និងការបង់ប្រាក់ ទោះអ្នកលក់កំពុងសម្រាកក៏ដោយ។
01 / បញ្ហា
Cambodian shops sell through Facebook Pages and Telegram, and customers message at all hours — in Khmer script, in English, or in Khmer typed in Latin letters, often mixed. A seller who is asleep loses the sale, and an assistant that answers in the wrong language, guesses a delivery fee, or converts a price wrongly does more harm than silence.
02 / ការសម្រេចចិត្តសំខាន់ៗ
ការសម្រេចចិត្ត 01
Language is decided per message: Khmer in, Khmer out; English in, English out; romanized Khmer such as “tlai ponman” gets romanized Khmer back, casual like a shop owner on Messenger — and a mixed message gets a mixed reply.
ការសម្រេចចិត្ត 02
Every catalogue price reaches the model already written in both currencies at the shop's own rate — “4.00 USD (16,400 KHR)” — so it copies instead of calculating. A receipt paid in the other currency is checked against that rate within 3%, because banks apply their own.
ការសម្រេចចិត្ត 03
With no delivery fee or policy on file, the assistant says it will check rather than inventing one, and flags the thread. The seller gets one Telegram alert per episode, not one per message, and a seller's reply pauses the assistant for twelve hours instead of silencing that thread for good.
ការសម្រេចចិត្ត 04
A customer's payment photo goes to a vision model that returns amount, currency, and reference as strict JSON, judged against the order as a match, an amount mismatch, a different currency, a duplicate, not a receipt, or unreadable.
តម្លៃដែលត្រូវលះបង់
The verdict is advice, not a decision: confirming payment stays the seller's tap, and receipt scans have their own daily ceiling because the customer decides how many photos arrive.
ការសម្រេចចិត្ត 05
Webhook work is written to a job table and drained with SELECT … FOR UPDATE SKIP LOCKED, so a retried webhook or a restart never loses a reply, and daily reply quotas are an upsert on the same database — no separate queue or cache to run.
តម្លៃដែលត្រូវលះបង់
The test suite needs a real PostgreSQL — SQLite cannot stand in — so it is slower to set up, but it tests the database the product actually runs on.
ការសម្រេចចិត្ត 06
Messenger, Telegram, and Stripe webhooks are the only unauthenticated endpoints, each verified by a signature or a per-connection secret, and each answers 200 to anything it cannot use — a 4xx buys hours of retries rather than a fix. Stored page, bot, and Stripe credentials are encrypted at rest.
03 / លទ្ធផល
04 / នៅខាងក្នុងផលិតផល
05 / បច្ចេកវិទ្យា
06 / ធនធានសាធារណៈ